Boatyard Delivers a Great Experience


Boat Owner Has Just the Right Experience at Gig Harbor Marina & Boatyard

In a word, “great” sums up Tom Tinker’s recent service experience at Gig Harbor Marina & Boatyard.

He brought his 32-foot Bayliner in for some needed service and repair, and from beginning to end all was smooth sailing compared with other boatyards he has dealt with.

“This was just a great experience,” he said. “I had been to another boatyard and it was a different experience. “They were never on time, never on budget.”

And then there was the yard that forgot he was even waiting to know that budget. He had asked for an estimate for a new transducer, some swim step and transom work, new zincs and bottom paint on the Bayliner he bought last summer.


Tom Tinker’s 32-foot Bayliner needed a transom repair when he bought it.

“The first place I took the boat the guy said he’d get us the estimate right away,” said Tinker, a long-time boater who lives in Tacoma. “Time went by so I called about it and he said, ‘What estimate? Oh, I’ll get that for you.’ It had fallen through the cracks and my feeling was, if the estimate is delayed what does that say for the rest of the project?”

When Tinker finally did get the estimate, let’s just say it was in a range that caused him to look at other options. So, he called Boatyard Manager Hartwell Champagne here at Gig Harbor Marina & Boatyard.

“This was just a great experience.” – Tom Tinker on his service at Gig Harbor Marina & Boatyard

After all, this is where it had all begun with his 3288 Bayliner Capricious, which Tinker and his wife bought last June after a survey conducted at Gig Harbor Marina & Boatyard.


The yard crew at Gig Harbor Marina & Boatyard raised the swim step and rebuilt the transom on Tinker’s boat, which he plans to rename Aaarz.

“The story is, we’d been looking for a 32-foot for years,” explained Tinker, who owned a 28-foot Bayliner for 10 years. “This boat had everything we wanted, but the survey found something wrong with the transom. It sounded hollow and it was dry rot, which we heard would cost a lot to repair.”

So the couple walked away for a time. Then the seller, who was motivated by plans to move to Arizona, came down in price and the Tinkers got the boat — and the initial round of estimate frustration.

“Then I talked to Hartwell at Gig Harbor Marina & Boatyard,” said Tinker. “He’s up front about everything. I talked to him and we took the boat in and they got it done on time. It was just a great experience.”

“We will be recommending Gig Harbor Marina & Boatyard.” – Boat owner Tom Tinker


Boat owners Tom Tinker and his wife are ready for cruising season after service and repairs at Gig Harbor Marina & Boatyard.

The yard crew raised the Bayliner’s swim step, installed the new transducer and zincs, and then it was time for the new bottom paint.

“Hartwell sent an email for me to look at the bottom,” Tinker said. “It had been painted a lot of times, but was never cleaned properly. They did a nice job on that, too. I think we’re ready for boating season.”

Actually, the Tinkers are year-round boaters and are active with the Fircrest Yacht Club in Tacoma. They have plans to try out their new and improved boat — which they are going to rename Aaarz — on a club cruise to Gig Harbor this month.

“I’m sure we will be recommending Gig Harbor Marina & Boatyard,” he said. “In fact, I was talking to a friend in the yacht club and he has already recommended the boatyard to someone else because of our experience.”

– Photos courtesy of Tom Tinker



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