Guest moorage customer Jordan Timmerman from Tacoma was very pleased with his recent stay at Gig Harbor Marina & Boatyard. He wrote the following letter to marina owner and general manager Ron Roark to thank him for his positive experience:
9 June 2016
Dear Mr. Roark,
My wife and I recently stayed in guest moorage at your marina and I wanted to take a minute to say Thank You to you and your staff for providing such a nice experience.
I would especially like to compliment your office manager, Jenn Brown, who was absolutely fantastic to deal with! I was unfamiliar with your marina or services and when I made the initial ‘inquiry’ phone call she was very helpful and informative. It didn’t stop there. The next morning after speaking with her I made the drive over to check out the marina just to get familiar with the layout and confirm our reservation (I also wanted to scout it out so I’d know where to bring my boat in).
Jenn seemed genuinely eager to explain the layout and facilities. She also patiently took the time to walk me out to the dock and show me exactly where I’d be coming in and explain the layout, etc. I had several other interactions with her over the course of our weekend stay and each time she was very friendly, enthusiastic, gracious and accommodating. She represents you and your facility very well!
The rest of the staff and people working in and around the facility seemed to share the same friendly and positive attitude. I wanted to let you know that it was appreciated and didn’t go unnoticed.
Jordan Timmerman, Tacoma
Call the marina office at 253-858-3535 and talk to Jenn or Cheryl about guest moorage availability. We have beautiful new restrooms and showers for your convenience; plus, delicious food on-site at our new food trolley, JW @ the Boatyard. Gig Harbor Marina & Boatyard is within easy walking distance to plenty of stores, art galleries, boutiques and restaurants along the downtown waterfront. Cruise in and experience Gig Harbor!